Burning Fish Games – Privacy Policy

Last Updated: 23.11.25

Burning Fish Games (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or purchase our products.

By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the site.

1. Who We Are

Burning Fish Games
Queensland, Australia
Email: contact@burningfishgames.com

We design, publish, and sell tabletop games, including Who Murdered the Turtle?, Penguins Can’t Fly, and other titles.

2. Information We Collect

a) Information You Provide

Name
Email address
Shipping and billing address
Phone number
Payment and order details (processed securely by Stripe — we do not store card numbers)
Messages sent through our contact form or email
Newsletter sign-up details

b) Information Collected Automatically

When you visit our site, we may collect:

IP address
Browser type
Device information
Pages visited
Time spent on the site
Referral source
General location (not exact address)

c) Cookies & Tracking Technologies

We use:

Google Analytics (site insights and performance analysis)
Meta Pixel (advertising and remarketing)
Standard cookies (for functionality and preferences)

You can disable cookies in your browser settings, though some features may not work correctly.

3. How We Use Your Information

We use your information to:

Process and deliver orders
Respond to customer enquiries
Send order updates, notifications, and support messages
Improve our website and product offerings
Run advertising and remarketing campaigns (Google, Meta, etc.)
Send newsletters and promotional emails (if you opt in)
Prevent fraud and maintain security
Analyse site traffic and user behaviour

4. Sharing Your Information

We share your information only when necessary to operate our business, including:

a) Service Providers

Stripe (payment processing)
Email marketing tools
Google Analytics
Meta/Facebook Ads

They may process your information on our behalf but cannot use it for their own purposes.

b) Legal Requirements

We may disclose information if we are legally required to.

c) Business Transfers

If Burning Fish Games is ever sold or merged, your information may be transferred as part of the business assets.

We do not sell your personal information.

5. International Data Transfers

Some of our service providers store data outside Australia.
By using our website, you consent to these transfers in accordance with the Australian Privacy Principles (APPs).

6. Security

We take reasonable measures to protect your personal information, but no online system is ever completely secure.
You should always exercise caution when submitting information online.

7. Your Rights (Australia)

Under the Privacy Act 1988 (Cth), you may request to:

Access your personal information
Correct inaccurate information
Request deletion where legally permitted
Unsubscribe from marketing
Opt out of targeted advertising through your browser or platform settings

To make a request, contact us at contact@burningfishgames.com.

8. Third-Party Links

Our site may include links to external websites (e.g., Kickstarter, Instagram).
We are not responsible for their privacy practices.

9. Changes to This Policy

We may update this Privacy Policy periodically.
Your continued use of our website indicates acceptance of any updated terms.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us at:
contact@burningfishgames.com